Features
DED Management Tips
Q: How do I code, manage and get started in treating dry eye disease, among other inquiries
By Cecelia Koetting, OD, FAAO
Address Three Care Challenges
Q: How can I get on insurance panels and gain patient access to newer drugs?
By AUSTIN LIFFERTH, OD, FAAO
Stay on Top of Coverage and Audits
Q: What problem areas are found during audits, and how can I stay up-to-date with insurance and vision plans?
By April Jasper, OD, FAAO
Maintain a Profitable Contact Lens Practice
Q: How do I look at chair cost to help me determine contact lens pricing, how can I have a thriving contact lens practice, and how do I explain contact lens exam fees to patients?
By TIMOTHY EARLEY, OD
Choose a Telemedicine Platform
Q: What information should I consider before selecting a telemedicine technology?
Communicate to Reduce Outstanding Balances
Q: When should I work with a collection agency, and how can I reduce accounts receivable?
By STEVE VARGO, OD, MBA
Identify AMD Early to Reduce Risks
Q: What specific tools can I use to help detect AMD early, and what action steps should I take regarding the results?
Evolve H.R. Practices to Meet Needs
Q: How can I recruit good staff and provide effective training for them?
By Gina M. Wesley, OD, MS, FAAO
Shop Local: Eye Do and You Should Too
Q: How do I set myself apart and build my practice as the ultimate local destination for eye care and eyewear?
By JENNIFER LYERLY, OD
Work With Primary Care Providers
Q: How can I establish a referral relationship with a primary care provider as it relates to diabetes?
Find that Choice Employer
Q: How can I, as a job applicant, find the right fit with an employer?
By KRISTIN O'BRIEN, OD
Terminate Employment Lawfully
Q: What legal considerations should I take when letting an employee go?
By KATIE GILBERT-SPEAR, OD, JD, MPH
Departments
Contact Lens Focus
Fit the Assuming Patient
What's New
For Your Patients and Practice
News
LEADING OFF: CEO Challenge: Customer Service
By STEVE VARGO, OD, MBA
LEADING OFF: Optometry Reacts to CVS Contact Lens Prescription Renewal Service
By Kerri Ann DeCindis
LEADING OFF: O.D. Acquiring MBA to Prepare for Future Opportunities
By Jennifer Kirby
Articles
The 2020 Q&A Survey
A record number of responses form the foundation of this year's Q&A issue
By JIM THOMAS
Provide Education on Myopia
Q: How do I discuss myopia with parents, so they understand its seriousness, and how do I answer their common questions?
BUSINESS: Social Media
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