Clinical Scorecard: Practicing Authentic Appreciation

At a Glance

Key Highlights

• Not feeling appreciated is 3 times more predictive of employee turnover than compensation.
• 15% of healthcare workers stay with their employer because they feel valued.
• Employee recognition programs often fail to convey genuine appreciation.
• There are 5 languages of appreciation that vary among employees.
• Regular communication and personalized appreciation are essential for employee retention.

Guideline-Based Recommendations

Diagnosis

• Assess employee feelings of appreciation through surveys or assessments.

Management

• Implement regular, personalized communication to acknowledge employee contributions.

Monitoring & Follow-up

• Evaluate employee turnover rates and reasons for leaving.

Risks

• Failure to appreciate employees can lead to increased turnover and decreased productivity.

Patient & Prescribing Data

Healthcare staff and management teams

Utilize the 5 languages of appreciation to tailor recognition efforts.

Clinical Best Practices

• Communicate appreciation regularly, not just during performance reviews.
• Use the preferred language of appreciation for each employee.
• Deliver appreciation personally rather than through group messages.
• Ensure that appreciation is authentic and heartfelt.

References

• MIT Sloan Management Review
• Grant Thornton
• Gallup Workplace
• Motivating by Appreciation