Clinical Scorecard: Contact lenses: Utilizing staff influence

At a Glance

Key Highlights

• Increased trust in recommendations correlates with time spent with optometrist and staff.
• Staff training on contact lens benefits enhances patient engagement.
• Personalized recommendations based on patient lifestyle improve acceptance of contact lenses.
• Visual aids in the reception area can stimulate interest in contact lenses.
• Open-ended questions during pretesting can uncover patient needs and concerns.

Guideline-Based Recommendations

Diagnosis

• Assess patient history and preferences regarding vision correction options.

Management

• Train staff to communicate effectively about contact lenses at every patient touchpoint.

Monitoring & Follow-up

• Follow up with patients annually to ensure satisfaction and address any concerns.

Risks

• Be aware of patients' past negative experiences with contact lenses and address them proactively.

Patient & Prescribing Data

Individuals considering contact lenses or those with past negative experiences.

Advancements in lens technology can alleviate previous concerns and improve patient outcomes.

Clinical Best Practices

• Engage patients in discussions about their visual needs and lifestyle.
• Utilize industry partners for staff training on contact lens technologies.
• Incorporate visual marketing materials in the practice to promote contact lens options.

References

• Contact Lens Institute Research
• Beyond Vision Report