Training for Office Culture: How to Build a Team That Works (and Works Well Together)

Part 1: clarity first – why culture training starts with clear expectations

By: Steve Vargo, OD

Optometric Management September 2, 2025

5 Key Takeaways

1

Workplace culture consists of shared values, attitudes, and behaviors that shape the environment.
2

Strong office culture is a result of clear expectations set by leadership, not a random occurrence.
3

Dysfunctional workplace culture often stems from a failure to establish and communicate clear expectations.
4

Effective communication and collaboration among team members are essential for a positive office culture.
5

Training staff on desired culture and its importance is crucial for building a strong office environment.

Steve Vargo

Specialties: Optometry

Bio: Steve Vargo, OD, writes for Optometric Management on optometry practice operations. His work addresses practical systems for independent eyecare practices, including sales frameworks and training approaches for opticians.

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Optometric Management

Training for Office Culture: How to Build a Team That Works (and Works Well Together)

5 Key Takeaways

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